We’re recruiting – Office Assistant

Goodwille is a forward-thinking, ambitious company dedicated to providing foreign businesses with the kind of professional services required to establish themselves and flourish in the UK. These include Corporate Legal, Finance, People Management, Payroll & Virtual Office services.

We are looking for an Office Assistant who thrives on providing great customer service to join our Front of House team in Warwick. Within your role you will be responsible for:

  • Meeting & Greeting visitors
  • Telephone answering & post handling
  • Meeting room bookings
  • Supporting both internal and external clients with administrative tasks
  • Working with onboarding new clients
  • Liaising with suppliers
  • Order Handling & Sales Processing
  • Supporting other departments with ad hoc requests

The applicant must be computer literate, have a strong understanding of the Microsoft Office Suite (Outlook, Word & Excel) and experience working within an administration/reception role. Handling incoming calls will be key part of your job and you should be passionate about providing great customer service and able to work independently to ensure the smooth running of the reception area. In joining us, you will become part of a modern, forward-thinking and inclusive organisation, capable of offering a stimulating environment for you to work in.

This is your chance to join #TeamGoodwille – check us out on Instagram. When you join Goodwille you get access to a whole range of employee benefits, all designed to ensure an enjoyable work/life balance. Some benefits for all employees include:

  • Office fruit every week
  • Employee perks, rewards & benefits including discounts on supermarkets (Sainsbury’s, Tesco etc.) high street stores (Topshop, John Lewis etc.) & gyms
  • Complimentary phone insurance, as we know how important it is to stay connected
  • Access to the well-being & lifestyle platform, including eating advice, exercise routines and yoga videos
  • Generous social budget for team lunches, parties and for you to hang out with colleagues.

Job type: Permanent, full time
Location: Warwick
Salary: Depending on experience/skill set

If you like the sound of this vacancy and all the features and benefits you get by being part of a team like Goodwille, then please contact evy.rune@goodwille.com
www.goodwille.com

Britain will always be open for business: Alexander’s 5 tips to secure UK success

This is an advertorial by Goodwille, originally posted in The Link Magazine April 2019 issued by the Swedish Chamber of Commerce for the UK. Read the magazine here.

Goodwille, a Patron of the Swedish Chamber, have been helping Swedish businesses with their expansion to the UK for over 20 years. Alexander Goodwille, who recently celebrated his second year as CEO, shares his top 5 tips to give you the best chance at UK success.

1. Pitching your products and services

No matter how many times you’ve successfully sold your products and services in your home country, your pitch needs to be tailored to meet local standards when you enter a new market. In some cases, a few minor tweaks to your content or format may be all that’s required. However, in some cases, a total overhaul might be necessary to reach your target market. When researching the UK market, be sure to look at potential changes to your pitching early so that you are well-prepared and not taken by surprise by cultural differences.

2. Build on previous successes

If your product or service has been successful in Sweden, there’s no reason to think that it will not achieve similar or even greater heights following your UK expansion. In fact, the more success you have had at ‘home’, the more likely you are to succeed in a new location. Remember that the UK market is highly competitive, so be sure to capitalise on your successful track record as it will make your UK pitch much stronger.

3. Choose the right location

The location that you choose for your new UK office is very important to your success. There are a number of factors to consider, including whether your business is sales or product driven. You must also research potential talent pools, since recruiting the right staff will be essential to the success of your new venture.

Ease of travel by road, rail and air are also important aspects of your location to consider, especially if you are intending to commute regularly from Sweden. Logistics are also important if you have a product to distribute, and locating your business somewhere central to the main motorway network may also be something that is important from both a practical and costings perspective.

There are often government grants available, designed to attract businesses to certain regions, so it can be worth looking at cities other than London.

4. Make sure you’re ready, not just wanting

International expansion is a noble goal, but you can’t hope to succeed unless your business is sorted at the local level. It’s not just about ensuring you have the funds to cover expansion either. Growing your business into new markets will take a lot of your time and focus. Unresolved problems in your local marketplace will inevitably interrupt your dedication and expansion plans. If the problems are serious, it could even hamper the success of your expansion, so make sure you have a firm footing before you leap.

5. Do your research & ask for help

It’s beyond important that you invest as much time as possible to understand your intended marketplace. It sounds obvious, but the expansion process can be easily stalled by unexpected issues.

Learn how the UK market operates and what it requires. Not only will it make your entry as seamless as possible, it will also give you the best possible chance to achieve success in the long run. Consider every aspect of your operation from supply, through delivery, and into customer aftercare.

Make sure you spend enough time in the UK and get to know the new market properly. Do not underestimate the importance of local partners, like Goodwille, that can guide you through local regulations and introduce you to the right people!

To find out more about how Goodwille can support you with your UK expansion, or existing UK operation, please contact me directly on alexander.goodwille@goodwille.com

Meet our newest team members!

Team Goodwille has grown rapidly in the past year! Since the start of 2019 we have welcomed 3 new team members! Get to know Isabelle, Selina and Sonja, the newest additions to our Corporate Legal, Finance and Marketing teams.

Isabelle Lloyd-Pugh – Corporate Legal Assistant

Isabelle joined our Corporate Legal Department in London on 28th January. She has lived in no less than six countries, and is currently finalising her Master’s Degree at University of Cambridge. With her international experience and an educational background in International Relations, Isabelle joined Goodwille to work with overseas companies setting up in the UK.

Read more about Isabelle here.

Selina Worrell – Financial Controller

Selina is a great addition to our Finance team in London! She joined us on 6th February and brings with her over 15 years of experience working with finance in several industries, including fashion, oil and gas and education. Her skills and knowledge will certainly come well in handy as we work with clients from across a variety of sectors.

Read more about Selina here.

Sonja Sainio – Marketing Executive

Sonja moved to London from Turku in Finland to join Goodwille’s Marketing team on 4th March. After working at the Finnish Chamber of Commerce in Hong Kong and the Embassy of Finland in Bangkok, Sonja wanted to continue working with Finnish businesses on the international arena. That’s when she found Goodwille, where she will be the first point of contact for Finnish businesses thinking about expanding to the UK.

Read more about Sonja here.

 

Do you have what it takes to join #TeamGoodwille? Check out our current vacancies here.

Four lessons UK businesses could learn from the Nordics

The Nordic countries regularly top the world happiness indexes, while also sitting at the top of lists measuring economy and productivity. It’s no wonder, then, that businesses around the world tend to look for inspiration in the business cultures of countries like Denmark, Sweden, and Norway. As you would expect, there are many subtle and not-so-subtle differences between cultures in these countries. However, there are some common themes that businesses in the UK looking to innovate may want to take note of.

Less hierarchy, more democracy

Nordic businesses tend to be arranged in flat structures, with little respect for rigid hierarchies or displays of power. Fundamental to business in these countries is the idea of trust. Employees trust managers to keep their best interests at heart, and managers trust employees to act independently and get on with the job. Decision making is done in a democratic manner. In Sweden in particular, everyone is expected to have their say in company meetings.

Communication is key

Following the reduced importance of hierarchy, lines of communication in Nordic businesses tend to be short, with colleagues always able to confer with management. This leads to a generally informal culture – employees are usually on first name terms with management, and socialising with fellow colleagues is expected. If your Danish business associate suggests you grab a beer after work, it really would be rude not to!

Ethics first

Nordic countries tend to have a strong sense of ethics, with a low tolerance for corruption and high regard for environmental issues. A downside of this is that reaching a decision can sometimes take a long time, as each employee’s take on a matter is valued and the ethical impact of each decision is carefully weighed.

Benefits and welfare

Nordic countries are famous for their excellent benefits and strong welfare systems. Sweden, for example, has one of the most generous parental leave policies in the world. All employees in Denmark are entitled to five weeks of annual leave. And in Norway, a policy of transparency regarding salaries has lead to narrow wage gaps and strong pay equality. Higher taxes supports the strong welfare systems to minimise the fear of employment gaps for those not in work. These benefits and the security of the welfare systems have lead to happier employees and, in turn, more productive companies.

Nordic values are increasingly influencing businesses world-wide, and businesses form the Nordic region are highly regarded in the UK especially. If you are a Nordic business thinking about expanding into the UK, you should speak to us. We have been helping Nordic businesses successfully launch in the UK for 20 years and would love to help you too! Contact Goodwille today to find out more how we can help you get started on the UK market.

New Tax Rates 2019/2020

The new UK tax year starts on 6 April 2019. This means that any changes to the tax system and tax rates will come into effect on this date.

We have compiled all tax rates for 2019/2020 into a Tax Table for your convenience. The Tax Table includes tax rates relevant to both individuals and companies, including updated rates on corporation tax and workplace pension.

Make sure you pay the right amount of tax – download the Tax Table for 2019/2020 HERE.

 

 

Making Tax Digital

Making Tax Digital (MTD) came into effect on 1st April 2019. MTD is part of the UK Government’s recent efforts to ensure companies and individuals keep on top of their contributions. The introduction of MTD means that all VAT registered businesses (with taxable turnover above the current threshold, currently £85,000) from now on are required to use an HMRC approved software to keep their tax records digitally. This affects all businesses that trade in the UK, including international organisations that may process accounts within their home countries.

Companies operating from nations such as Sweden, Finland or Norway, but trading within the UK need to follow the UK Government’s guidelines closely to ensure they comply to avoid any penalties. The best way to achieve that is to outsource the book-keeping process to experts like us at Goodwille.

Goodwille specialises in helping non-UK businesses to expand into the local market. Their team can assist with many or all back-office tasks to ensure entrepreneurs and business owners are free to focus on the more important elements of their expansions. For more than 20 years, Goodwille has helped hundreds of international businesses open UK offices, launch UK subsidiaries, and deal with their ongoing compliance.

Key Points:

  1. Record keeping – International and homegrown businesses can no longer keep manual financial records for VAT. Starting from 1st April 2019, companies must use a compliant approved accounting system that connects to HMRC through an API.
  2. VAT submissions – While returns must be submitted to HMRC via approved digital software, there is going to be a soft landing period during the first 12-months, during which companies can still copy and paste data between software. However, this will change on 1st April 2020.
  3. Brexit – Making Tax Digital for VAT comes into force at the same time the UK plans to leave the EU. There are concerns that businesses dealing with VAT transactions between the UK and EU will become affected, and so it is vital that all companies keep on top of their understanding of any changes brought into force to ensure their systems comply. The best way of doing that is to outsource.

Outsourcing:

It is expected that most businesses will need to keep their corporation tax records digitally using specialist approved software by 2020. This means that now is the best time to put an outsourcing solution in place to ensure a smooth transition.

The aim of Making Tax Digital is to bring the tax system into the modern age and help businesses to save time and money. However, organisations based outside the UK could encounter the opposite outcome if they don’t remain ahead of the game and select an outsourcing partner like Goodwille as soon as possible.

For more information about the many ways in which specialists like those at Goodwille can remove some of the strain from the situation and ensure your business can thrive in the new Making Tax Digital landscape, visit www.goodwille.com today. Companies that fail to comply with MTD requirements could face fines or worse in the UK, hence it’s vital not to delay this move.

Outsourcing presents the opportunity for businesses to remain focused on their growth and expansion goals rather than watching alterations to the tax system. So, take the first step today!

Good Connections – Goodwille’s Partner Network Guide

We have built a strong partner network over the past 20 years. Our partner network consists of a broad range of businesses, specialists and advisers that share our mission to make business as smooth and enjoyable as possible, in the UK and beyond.

By joining Goodwille, you get access to our larger network who are supporting our existing clients outside of the services that Goodwille can provide you with. Our network partners are companies and experts that we know well and recommend for services related to setting up and growing your UK business.

To help our clients navigate our network, we have compiled a list of partners in a Partner Network Guide. The simple aim is to make it easier for our clients to find someone with the answers to their questions. Whether you need specialist legal advice, office space, or help with marketing or recruitment, you can be sure someone in our network can help you!

Already strong in the UK and looking at expanding to other markets? We have partners in our network that can help you! If you like the way Goodwille works with helping businesses in the UK and are looking for something similar for your continued international expansion – look no further! We have service providers we recommend that can help you in other European markets & the USA.

So whenever you are faced with a question about the UK market or international expansion – come to us! We are always happy to recommend or introduce you to any of our network partners that we know can help you. That’s what Good Connections are all about, and that’s why our network is such an integral part of our business.

Get your copy of Goodwille’s Partner Network Guide

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Beers, Burgers & Bullseye!

Grab your colleagues and join Team Goodwille for a fun darts night!

We invite our clients to come along for Beers, Burgers & Bullseye at Flight Club Victoria on 21st May. Food, drinks and of course a darts tournament will be on the agenda for the evening, where our clients and the Goodwille team can enjoy a good laugh together! Our very own gamemaster will make sure we all have the best time and we have reserved a private area just for us. It will be a relaxed and informal event with lots of expected high-fiving and cheering.

But don’t forget – it is a tournament and one person will be crowned the winner on the night. Will you be the one walking away with eternal honour and glory as the best darts player of us all? Only time will tell, but one thing is for certain – you can’t miss this! Sign up to this unforgettable event by sending an email to james.service@goodwille.com.

Details

Date: Tuesday 21st May
Time: 6.15-9.15pm
Location: Flight Club Victoria

The event is open to all our clients, but we kindly ask you to RSVP to James Service to get your name on the guest list.

Hope to see you there! 🙌
/ Team Goodwille

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The best UK Market Entry Advice in 2019

The UK is a great place for business! Successful growing businesses from abroad often look to the UK when planning an international expansion; it’s a business-friendly environment with a strong talent pool and good access to capital. Where else could be a better place to grow your international business?

However, entering a new market require some planning and also, sometimes, some expert advice and support. Our friends at Rochester PR Group, a London-based PR agency specialised in market entry PR, have compiled the best UK Market Entry tips from leading market entry experts in the 2019 edition of their UK Market Entry Advice booklet.

With more than 20 years’ experience helping foreign businesses enter the UK market, Goodwille was asked to contribute with our best advice on how to succeed in the UK. These are the top Do’s and Don’ts that our CEO Alexander Goodwille thinks businesses should consider when launching in the UK;

Do

Focus on what is important to you, delegate everything else. Take specialist advice, especially in areas where you have no expertise or which are not core to your business growth.

Research your market and your competition. Find a niche and build from there.

Network. Tap into anywhere you can to get help – nothing works better than a personal introduction.

Don’t

Don’t make assumptions. What works at home may not work in the UK.

Don’t rush. Plan and budget – but if it’s new technology you need to be first to market.

Don’t underestimate how important it is to get agreements right, especially employee and supplier contracts.

Want more advice on how to maximise your chances of success when setting up a business in the UK? Download your copy of the 2019 edition of the Market Entry Advice Booklet here.

Goodwille has over 20 years’ experience helping businesses from abroad establish in the UK. Our services are designed to manage the practical aspect of setting up and running a UK operation, so you can focus on your core business! If you are considering the UK for your next international move, get in touch with us today to find out how we can help you.

3 key questions: outsourcing vs. in-house

The question of whether to outsource or keep tasks in-house is something the vast majority of businesses face today. In most cases, businesses find there are many benefits that come from outsourcing certain jobs. However, it is all about knowing when it’s best to outsource and when it’s better to keep things in-house. This comes down to the three C’s, which are cost, capacity, and competency. By considering these three key factors, you should be able to determine whether to outsource a specific task or keep it in-house.

Cost

This is undoubtedly one of the key factors that needs to be considered; however, it is something that is often miscalculated. This is because most business owners tend to simply look at the initial outlay when it comes to outsourcing, and assume that it is way too expensive. It is important to look at the costs over an extended period of time – for example, over the course of a year, as this will give you a true reflection. The initial expense may be higher when it comes to outsourcing, but when you keep things in-house you have on-going salaries and the related expenses to contend with on a monthly basis. Also, by outsourcing you only pay for what you actually need for services needed on a temporary basis only. For permanent tasks, the in-house approach could be much more cost efficient.

Competency

Competency is the ability to do something efficiently or successfully. If you don’t have this ability at your business, it would be better to look elsewhere. Accountancy and IT support often fall under this banner. Unless you operate an IT business, you are not going to have the experience required to support your own software. This could mean extensive downtime, which could lead to lost customers and be detrimental to your reputation. Managed IT services for businesses mean that you can have the peace of mind that your IT systems are supported efficiently and ticking along nicely in the background, enabling you to focus on the core of your business, i.e. what you do best. However, if you have the competency to handle a task in-house, there is no reason to shift the responsibility elsewhere.

Capacity

Do you have the resources required to carry out the task in question in-house? Or are you going to stretch your business too far by attempting to handle this project? If you don’t have the capacity, you need to get help. This is especially important for small businesses and start-ups, as entrepreneurs tend to like handling everything themselves. However, it is simply not feasible when you consider the variety of tasks businesses need to handle that aren’t directly related to the core skills of their firm.

Hopefully, you now have a better understanding regarding the three C’s that should be considered when you are deciding whether to outsource a certain task or keep it in-house. By carefully assessing the cost, your competency, and your firm’s capacity, the decision should be a lot easier.

At Goodwille we think that businesses should stay focused on their core and what they do best. That’s why we offer advice and practical support on the activities needed to run your UK business but that might not be at the core of what you do. Get in touch with us today to find out how letting us take care of your non-core activities can help you stay focused and grow your business!