We’re recruiting – Office Assistant

Goodwille is a forward-thinking, ambitious company dedicated to providing foreign businesses with the kind of professional services required to establish themselves and flourish in the UK. These include Corporate Legal, Finance, People Management, Payroll & Virtual Offices.

We are looking for an Office Assistant who thrives on providing great customer service to join our Front of House team in London. Within your role you will be responsible for:

  • Meeting & Greeting visitors
  • Post handling & telephone answering
  • Meeting room bookings
  • Supporting a busy reception area
  • Support clients with administrative tasks
  • Working with onboarding new clients
  • Liaising with suppliers
  • Order Handling & Sales Processing
  • Supporting departments with adhoc requests

The applicant should be computer literate, have an strong understanding of the Microsoft Office suite (Outlook, Word & Excel) and experience working within an administration/reception role. You should be passionate about providing great customer service and be able to confidently work independently to ensure the smooth running of the reception area. In joining us, you will become part of a modern, forward-thinking and inclusive organisation, capable of offering a stimulating environment for you to work in.

This is your chance to join #TeamGoodwille – check us out on Instagram. When you join Goodwille you get access to a whole range of employee benefits, all designed to ensure an enjoyable work/life balance. Some benefits for all employees include:

  • Office fruit every week
  • Employee perks, rewards & benefits including discounts on supermarkets (Sainsbury’s, Tesco etc.) high street stores (Topshop, John Lewis etc.) & gyms
  • Complimentary phone insurance, as we know how important it is to stay connected
  • Access to the well-being & lifestyle platform, including eating advice, exercise routines and yoga videos
  • Generous social budget for team lunches, parties and for you to hang out with colleagues.

Job type: Permanent, full time
Location: London
Salary: Depending on experience/skill set

If you like the sound of this vacancy and all the features and benefits you get by being part of a team like Goodwille, then please contact james.service@goodwille.com
www.goodwille.com

Expanding into the UK – all you need to know when starting a business in the UK

The UK has been ranked the best location for international businesses looking to expand internationally. Starting a business in the UK as a foreigner can be challenging, but with right set of tools and knowledge, it’s a good place to go for when looking for overseas business opportunities. The global environment, ease of doing business and strong market potential are of interest for overseas companies.

When an international company sets up in the UK, there are a number of registration requirements, regulations and obligations that need to be taken into account. This article highlights the most important things to consider when expanding your business into the UK.

Legal structures for market entry

When setting up in the UK, there are several legal structures to choose from. Depending on your type of business, where you are based and whether you have people on board or not, you may choose amongst many options available. The most common ones are listed below.

  • Limited liability company
  • Branch office
  • Limited liability partnership
  • Sole trader
  • Partnership

Limited liability companies (LTD) are the most common form of business entity in the UK. An LTD is a separate legal entity, owned by shareholders and managed by directors. The profits of a limited company are liable for corporation tax and they are distinct from any tax on the income of the persons who own or run the company. Setting up an LTD company in the UK is a well-recognised structure that is quick and cost-effective to complete. However, a UK law places a number of legal obligations and reporting requirements, which can be time-consuming and complicated.

Another usual method for foreign company is to establish a branch office. As opposed to an LTD, a branch office is not a legal entity from the head office company. However, setting up a UK branch requires Companies House registration and registration with HMRC for direct tax, VAT (Value Added Tax), PAYE (Pay-As-You-Earn) / NIC (National Insurance Contributions) as appropriate. Full responsibility for the operations, debts and liabilities of the UK branch lie on the overseas parent company.

Limited liability partnerships (LLPs) are increasingly used as a tax efficient vehicle for international companies setting up in the UK. An LLP can be formed by two or more people and need to be a lawful, commercial venture that is operating for profit. An LLP is flexible solution particularly when distributing capital and profits, and correctly structured won’t be subject to UK tax. However, a public disclosure is required and the profit can’t be retained in the same way as in LTDs.

Sole trader business is most commonly used when setting up a small business in the UK. It’s the simplest way for a person to trade alone as a self-employed individual without forming a company. Sole trader is easy to set-up and doesn’t require filing information publicly. However, the individual is personally liable for any debts the business might have.

In a partnership, you and your partner(s) personally share responsibility for the business.  Partners share the business’ profits and each partner pays tax on their share. A partner can be any ‘legal person’, such as a Limited Company. Partnerships are generally easy to form, manage and run, and partners are able to share the liabilities of the business. However, the financial risk might be high (even if the responsibility is shared) and disagreements between partners are possible. Also, partners must pay tax in the same way as sole traders by submitting a Self Assessment tax return each year.

Get in touch with Goodwille’s Legal Department to get more information on the most suitable legal structure for your business.

Set-up and registration

A newly incorporated company can be typically registered with the Companies House in 48 hours once all documents are completed. A UK company must register for corporation tax with HMRC, within three months of starting to trade. The paperwork for registration is not too extensive, however, certain statutory documents are required.

Bank account

In order to make any transactions, you’ll need to open a UK bank account for your business. Opening a bank account is a time-consuming process as banks need to go through complicated money laundering requirements to ensure your company is credible for a corporate bank account. Therefore, prepare to have time and patience for this stage, it can easily take up to three months or more to complete.

Check if your bank in the company’s home country has any operations in the UK. In some cases, this might speed up the process, as it may prove some creditworthiness for the business.

If the bank account opening process proves to be longer than excepted, Goodwille can provide a client account which can be used temporarily to make transactions while you wait for your bank account to be opened. Get in touch with our Finance Department to get more information.

Regulations

Starting a business in the UK as a foreigner is a journey full of new opportunities as well as responsibilities. The regulatory system in the UK is very open and transparent, making it easy to do business. In general, the UK aims to minimise bureaucracy and deregulate marketplaces in order to allow companies to develop and expand. However, there are very strict regulations in place that a company needs to be aware of (e.g. with regards to employment, industrial emissions, pollution monitoring and control, and waste disposal). Make sure you are aware of the regulations that directly or indirectly affect your business!

All businesses operating in the UK are subject to the UK law, and every company registered in the UK must have a registered address in the UK. For limited companies, financial transparency is required and annual audited reports must be submitted to the Registry of Britain (Companies House).

In order to keep the business legally running, a UK company must file annual financial statements with Companies House within nine months of the end of an accounting period. Also, an Annual Return must be filed with Companies House every 12 months (within 28 days of the anniversary of incorporation).

To get all the details in order and prepare for the regulatory areas, you should look for specialist advice. Contact Goodwille’s Corporate Legal Department today if you have any questions regarding regulations or your business’ obligations in the UK.

Tax

Foreign businesses looking at overseas business opportunities in the UK will find a competitive and business-friendly tax regime. Companies need to consider their exposure to UK taxation, including corporate income tax, value-added tax (VAT) and employment taxes. Companies that are incorporated in the UK, or foreign companies with central management and control in the UK, are subject to a tax prevailing rates on their worldwide income including ordinary income and capital gains.

Companies may become subject to UK taxation in a number of ways, such as

  • Establishing a formal taxable presence in the UK (via a subsidiary company or permanent establishment).
  • Registering a company for VAT in the UK. Companies must be registered for VAT if their taxable turnover for any 12 months period is £85,000 or over. The current standard VAT rate in the UK is 20%, which is the rate used by most of the businesses.
  • Suffering UK withholding tax at 20% on interest or a royalty income received from a UK resident company.

It’s important to remember that a foreign business operating in the UK doesn’t necessarily create a taxable presence in the UK. In order to be subject to the UK corporation income taxation, an overseas business needs to be trading in the UK through a permanent establishment.

Employment

When employing people in the UK, you need to be aware of several regulations within UK employment law. To start with, make sure your employees have the right to work in the UK (that they hold a valid UK/EU passport or work permit/visa) and see if they have a NIN (National Insurance Number) for the deduction of taxes. Also, remember to follow the guidelines for UK employment contracts and provide these within 8 weeks of starting the employment.

In addition, you need to register you employees into PAYE (Pay-As-You-Earn: social costs of employment including income tax and National Insurance that you as employer needs to pay to HMRC), and organise with company insurances as appropriate. Every employer in the UK must also enrol their employees into the workplace’s pension scheme within three months after the start of the employment.

In terms of the compensation, you must ensure the employees are paid at least according to the National Minimum Wage in the UK. As the recruitment market in the UK is highly competitive, also make sure your remuneration package is attractive enough and fits into the scope of the role.

If you are recruiting in the UK, you may want to turn to specialists who can help you with all the employer regulations and responsibilities you need to consider in the UK. Goodwille’s Human Resource Department deals with these issues daily and are happy to help if you have any questions along your recruitment process. When you are a small business setting up in the UK and not having the same resources than your larger competitors, you may want to invest in professional advice to make the people management processes more effective.

To conclude

UK’s highly potential market provides great opportunities for growing your business, however starting up a business in the UK is a challenging process full of regulations and liabilities. In order to get the set-up processes and ongoing compliance right, it’s good to turn to professionals who are able to provide you with advice  and all the necessary help you need to get your business operations up and running according to UK regulations.

If you are a foreign-owned business looking to expand into the UK, Goodwille can help you to get the inside track. We have been helping Nordic businesses to expand in the UK for 20 years, and are experienced in legal, finance, HR and payroll services in the UK. With a track record of supporting almost 2,000 businesses in the UK, we have extensive experience to help you grow your business. Get in touch with us today, if you are planning to expand to the UK or have any questions regarding the UK market.


Useful contacts for your business

When expanding your business to the UK, there are many organisations you may find useful.

Networking-wise, it’s good to get know your local chamber of commerce and see if their network is worth accessing. For example, Finnish-British Chamber of Commerce and Swedish Chamber of Commerce provide good opportunities for professional networking.

Also, when developing your strategy for the new market, Department of International Trade (DIT) provides free advisory and supports companies with their UK strategy and planning.

We’re recruiting – Office Assistant

THIS VACANCY IS NOW FILLED. CHECK OUT OUR CURRENT VACANCIES HERE.

Goodwille is a forward-thinking, ambitious company dedicated to providing foreign businesses with the kind of professional services required to establish themselves and flourish in the UK. These include Corporate Legal, Finance, People Management, Payroll & Virtual Offices.

We are looking for an Office Assistant who thrives on providing great customer service to join our Front of House team. Within your role you will be responsible for:

  • Meeting & Greeting visitors
  • Post handling & telephone answering
  • Meeting room bookings
  • Supporting a busy reception area
  • Support clients with administrative tasks
  • Working with onboarding new clients
  • Liaising with suppliers
  • Order Handling & Sales Processing
  • Supporting departments with adhoc requests

The applicant should be computer literate, have an strong understanding of the Microsoft Office suite (Outlook, Word & Excel) and experience working within an administration/reception role. You should be passionate about providing great customer service and be able to confidently work independently to ensure the smooth running of the reception area. In joining us, you will become part of a modern, forward-thinking and inclusive organisation, capable of offering a stimulating environment for you to work in.

This is your chance to join #teamgoodwille – check us out on Instagram. When you join Goodwille you get access to a whole range of employee benefits, all designed to ensure an enjoyable work/life balance. Some benefits for all employees include:

  • Office fruit every week
  • Employee perks, rewards & benefits including discounts on supermarkets (Sainsburys, Tesco etc) high street stores (Topshop, John Lewis etc) & gyms
  • Complimentary phone insurance, as we know how important it is to stay connected
  • Access to the well-being & lifestyle platform, including eating advice, exercise routines and yoga videos
  • Generous social budget, for team lunches, parties or for you to hang out with colleagues.

Job type: Permanent, full time
Location: Warwick
Salary: Depending on experience/skill set

If you like the sound of this vacancy and all the features and benefits you get by being part of a team like Goodwille, then please contact alexander.goodwille@goodwille.com
www.goodwille.com

Why your international business should open a virtual office in the UK

Globalising your business is always going to be a difficult but exciting challenge. If you’re looking at reaching out to foreign markets with your products and services, we congratulate you on taking such a daring step in your business’ future. It means that your business has progressed as far as it can at home, and that your brand has enough weight to potentially succeed abroad.

Of course, taking that step to becoming an international business can be an expensive and time-consuming move. You may not be quite ready to jump right into opening a new office in the UK, whether it is down to your cash-flow or just the feasibility of having a fully operational team in the United Kingdom.

That’s when it may be time to consider using a virtual office and telephone answering service. A popular choice for many SMEs expanding into the UK, you can outsource all your office duties while planning your business growth.

Here are 5 reasons you should use a virtual service before you open a UK office:

1. It is a temporary solution that gives you the chance to test your products and services on the UK market without having to hire staff.

2. It’s an affordable solution that means you can outsource the work while you look into the financial implications of opening your first UK office.

3. It gives you time to learn more about your UK market and to plan your operations over here.

4. It creates the impression that you have already started a business in the United Kingdom before you actually have, allowing your brand to become recognisable before you start actual operations here.

5. It makes your global expansion plans more manageable than quickly overloading yourself with new offices across the world at once.

If you’re looking for a business that can support your virtual office and telephone answering needs, then turn to Goodwille. We’ve been providing businesses from across Europe and the world with a friendly, professional and organised service. Companies from Norway, Sweden, Finland, and Austria have all benefited from starting their UK operations with us. Now it’s your turn.

3 essential business elements you should consider outsourcing

When you’re running your own business the learning curve is astonishingly steep, the outlays immense, and your To-Do list endless. It can be overwhelming, intimidating, and incredibly stressful. It can also be extremely rewarding, fulfilling, and lucrative. The trick to getting it right is knowing how best to spend your time and resources. You must balance the requirements of your budget against the practical and logistical needs of your business. It’s tough making those calls, and a rookie mistake that almost all business owners make is believing they can save money by doing as much as possible themselves.

The reality, however, is that there is a finite amount of time you can spend working. Even if you work every waking hour of the day, you will hit a point where you just can’t do any more. Outsourcing is the solution to this, but it’s often a tough bullet to bite.

Many entrepreneurs cringe at the idea of paying someone to do things they could do themselves, but here’s the truth: a professional can do it far better than you can, in far less time, and the amount you will pay them to do a brilliant job is less than the amount you will earn by dedicating that time to what you really do best.

Here are three essential business elements that you should consider outsourcing.

#1 Bookkeeping

Getting your accounts and bookkeeping right is absolutely vital. It’s also very tricky, time-consuming, and stressful. Why not hand it all over to an expert who will ensure your books are in perfect order, and you always know exactly where you stand financially?

#2 Virtual Office

When there are so many things on your To-Do list and you are juggling a multitude of tasks and responsibilities, the telephone can easily become the bane of your existence. It’s constantly ringing, interrupting your train of thought, distracting you from vital tasks, and tying you up in lengthy conversations that you really needed to put off for a few days. You dream of a receptionist, but it’s not in your budget, and you don’t have space for another desk, anyway.

A virtual office is a solution. Not only will all your phone calls be taken care of by a professional, freeing you up to do more important things than answering the phone, but you will be armed with the knowledge of exactly who called, when, and why. This eliminates the possibility of missing phone calls and forgetting to call people back. It also enables you to dodge calls you’re not ready for, and deal with all those conversations in your own time. A virtual office also has the major benefit of providing you with a trading address, which is particularly handy if you work from home and don’t want to give your home address out to everyone and his wife!

#3 Tax Returns

Self-assessment is one of the most stressful elements of running any business. It’s a migraine-inducing nightmare, and if you get it wrong, or don’t get it done on time, it can also be very costly financially. Outsourcing your VAT work guarantees everything is handled in a professional, timely fashion, and there are no expensive mistakes!

If you’re considering outsourcing for your business, contact Goodwille today. We can provide more information about our services and discuss how outsourcing will benefit you directly.

The benefits of using a Virtual Office when doing business in the UK

When you’re doing business in the UK, you may not need the overheads and costs of a bricks and mortar office in London. In fact, using a virtual service to open a UK office makes sense on a number of levels.

Professionalism and courtesy across the language barrier

The advantages of having a professional and courteous telephone answering service in the UK are obvious when you start to do business here. You’ll benefit from virtual employees who understand the business courtesies of a different business culture without having permanent employee overheads.

Professional business premises for good first impressions

If you use Goodwille’s meeting room service you’ll experience all the benefits of fully equipped business premises as part of your virtual office package. Creating a good first impression can be vital when you first start to do business in the UK, and our premises, plus our friendly and professional staff, will help to create that impression for you.

A registered office address

You may of course be considering suitable permanent premises where you can open a UK office, but using a virtual office service in the interim is smart and cost effective. By using our registered office address, your company will be compliant with legal requirements for trading in the UK.

A virtual office is infinitely scalable

Although you may be considering opening a bricks and mortar office in London or elsewhere in the UK, if you’re expecting significant growth then you’ll need to invest in premises that are scalable. Running a virtual office presents you with the option to remain infinitely scalable, without spiralling overheads.

At Goodwille, we’ve already helped over 1,500 companies expand into the UK thanks to the quality of the support we offer. If you’re interested in establishing a UK presence and are interested in virtual office and meeting rooms or our range of business support services, contact us today.

How a virtual office can help you establish your business in the UK

At Goodwille, we understand that you want the transition of setting up your business in the UK to be as smooth as possible. Whether you are moving your entire operation here or just establishing a UK branch or office, you, of course, need to take the time to do things properly. Making use of a virtual office can be a fantastic way to ease through the process. Some people never go back!

Here are some of the top benefits:

Take your time

You don’t want to rush into decisions when it comes to finding the right location and property for your business offices. You don’t want your business to suffer while you’re scoping out the best location for your business, which is where making use of a virtual office can save the day. Your business can have an official (and prestigious) UK address and phone number so you can receive mail and have your calls answered. You can even use centrally located meeting rooms when needed. With these bases covered, it doesn’t matter that the rest of your operations may be taking place at home for the time being. Your business keeps running smoothly while you take the time to find your perfect location.

Keep costs down

Renting or purchasing business properties is highly costly. If your business needs premises, then you don’t want to be forking out on property that’s not right. Or perhaps you’d rather not have those overheads at all, but need a professional base now and then. The costs of paying for a virtual office service is far cheaper than paying a full-time rent.

Present a professional image

It can be a time of intense upheaval when you move your business to a new country. There’s a lot to do and a lot to learn. However, your clients don’t need to know what’s happening behind the scenes. Opting for a virtual office presents your business as the professional operation it is, even if things are slightly chaotic in reality.

Goodwille has fantastic virtual office packages in Warwick and London, starting at just £49.

Live answering service voicemail for your new UK office

When you run a business with branches that are based in a different country or time zone, or if your work takes you out of your office for long periods of time, it’s important that you offer your clients alternative methods of contacting you.

The two solutions available to you are voicemail and a live answering service. So, what’s best for your overseas operation?

Voicemail

Voicemail can be useful if you have 24/7 staffing for your office and you are only likely to be unavailable for very brief periods of time. Voicemail works quite well, provided that you return your messages promptly.

The main drawback of voicemail is that most clients and prospects would much rather deal with a ‘real’ person, rather than leave a message.

Not being able to contact a member of staff can also become a cause of frustration, which could send clients looking for an alternative supplier who can be more easily contacted. Clearly, this is not a good scenario when you are trying to establish yourself and your company in a different country.

Live answering service

A live answering service or virtual office means that you can be confident that your clients and prospects will receive a response no matter what time of day they call. Trained operators can also be trained to screen sales prospect calls too, potentially netting new clients for your business.

An answering service is really essential for any new business, particularly if you are trying to break into a new country. Anyone calling out-of-hours will enjoy being connected to a helpful operator immediately, rather than having to wait for a response. This service gives a much more positive client experience, which could lead to good online reviews and even referrals to other prospects.

If your UK office is small in the beginning, you may not have the budget to take on full time office staff. A live answering service and virtual office may therefore be a much more viable financial option that still gives your clients a full service and creates a very professional impression of your business.

In conclusion

A live answering service is by far the best option for your new UK office and is clearly more preferable for your clients and prospects than a simple voicemail message facility. For more advice and information on how a live answering service could be of help to you in your new UK business, why not have a chat with the helpful team at Goodwille.

How a virtual office can save you time and money

If you’re a small or medium-sized business, you need to maximise your resources. And the chances are your main resources are time and money! A virtual office can help save you both. Here’s how.

You’ll pay less in rent
We’re sure you already know just how expensive modern office real estate can be. If you operate in a major city like London, it can be a huge drain on your resources. A virtual office in London can allow you to work either without an office at all  or to work from a much smaller space. Either way, you’ll save money. This is even more relevant if you’re an international business. Why pay more for a property you aren’t even going to use?

You’ll pay less in bills
Any and all office spaces end up costing more than just the rent. If you rent a permanent office, you’ll also have to pay for electricity, internet, cleaning, business tax and so on. A virtual office will allow you to bypass all of these costs, while still maintaining a presence in whichever area of the country you choose.

No maintenance required
It’ll also save you any form of general maintenance, which can be a real burden if you’re overseas. Leasing a physical office means you’ll have a duty – as part of the lease – to keep it in great condition. This won’t be easy if you’re routinely away from the office itself! You’ll have to deal with the hassle of hiring a property manager, and then managing them to ensure they’re doing a good job, and so on. A virtual office will save you the bother.

The work-from-home option
In today’s modern, fast-paced world, many businesses have employees that work full-time from their home. This is a flexible option that also means happy employees, so it’s not hard to see what makes it popular (it’ll also save you money on little things like tea and coffee, as well as office equipment). A virtual office will allow you to do this, but will still allow you to have a proper address.

Get in touch
If you’re looking to set up or expand a business in the UK, give Goodwille a call. We’ve helped nearly 2,000 companies thrive.