on 26th October 2020 &

 on 23rd November 2020

You will be able to:

• Explain the definitions and differences between bullying and harassment
• Be able to identify bullying and harassment
• Understand the impact of bullying and harassment on individuals, colleagues and the organisation; and
• Understand how to manage bullying and harassment.

£120 / person

on 28th October 2020 &

on 25th November 2020

You will learn:

• The legal responsibilities of a line manager and also a direct report
• The common challenges faced by line managers and tips on how to tackle them
• How to handle a difficult conversation
• The impact of poor management and how to turn this around
• How to get the best from your staff; and
• How to set objectives and tips on communication.

£120 / person

on 29th October 2020 &

on 26th November 2020

You will learn:

• Your duty of care to your employees, including Mental Health
• How to manage your team remotely
• Managing productivity and performance
• Retaining the organisational culture and integration within teams
• Managing conflict in the workplace including having difficult conversations; and
• Communication techniques.

£120 / person