Our lovely Office Manager, Edith, offers customer service par excellence. Although she once planned to live in France, life brought her to the UK and to Goodwille where she supplies all Goodwille clients with a helpful, warm and welcoming attitude. Edith is very into well-being and yoga. Read on to find out what Edith wanted to be when she was growing up, and what she thinks the necessary qualities are for a good Office Manager…
Where are you originally from and why did you move to London?
I moved from Germany to London in the nineties to be involved in managing the start-up of a language school for foreign students in Covent Garden.
Explain briefly what you do
The role is very diverse and multifaceted. I am responsible for the day-to-day running of the office as well as managing a busy reception. The duties range from meeting and greeting clients, answering phone calls, organising post to purchasing and negotiating with suppliers, booking meeting rooms, getting involved in client support activities and organising client and Goodwille events.
What did you want to be when growing up?
Either a teacher or a pilot. I love the feeling of being above the clouds.
Necessary qualities to be a good Office Manager?
It is crucial to be a multi-tasker, enjoy assisting others and pro-actively resolving problems before they arise. You should be friendly, accommodating and welcoming at all times.
Best and worst thing with your job?
We have a good team at Goodwille and we have fun working together. The downside can be sometimes having too many things to do all at once.
Tell us something most people won’t know
I love travelling and adore France and the French culture. I am a certified yoga teacher and regularly hold classes for Goodwille employees and tenants, as well as teach in London gyms and yoga studios and at spa hotels in my free time.
Something that annoys you?
My old car. Especially the car radio with its non-functional volume button. It’s driving me mad. I’d like listening to Justin Bieber but now I can’t do that anymore…