3 key questions: outsourcing vs. in-house

The question of whether to outsource or keep tasks in-house is something the vast majority of businesses face today. In most cases, businesses find there are many benefits that come from outsourcing certain jobs. However, it is all about knowing when it’s best to outsource and when it’s better to keep things in-house. This comes down to the three C’s, which are cost, capacity, and competency. By considering these three key factors, you should be able to determine whether to outsource a specific task or keep it in-house.

Cost

This is undoubtedly one of the key factors that needs to be considered; however, it is something that is often miscalculated. This is because most business owners tend to simply look at the initial outlay when it comes to outsourcing, and assume that it is way too expensive. It is important to look at the costs over an extended period of time – for example, over the course of a year, as this will give you a true reflection. The initial expense may be higher when it comes to outsourcing, but when you keep things in-house you have on-going salaries and the related expenses to contend with on a monthly basis. Also, by outsourcing you only pay for what you actually need for services needed on a temporary basis only. For permanent tasks, the in-house approach could be much more cost efficient.

Competency

Competency is the ability to do something efficiently or successfully. If you don’t have this ability at your business, it would be better to look elsewhere. Accountancy and IT support often fall under this banner. Unless you operate an IT business, you are not going to have the experience required to support your own software. This could mean extensive downtime, which could lead to lost customers and be detrimental to your reputation. Managed IT services for businesses mean that you can have the peace of mind that your IT systems are supported efficiently and ticking along nicely in the background, enabling you to focus on the core of your business, i.e. what you do best. However, if you have the competency to handle a task in-house, there is no reason to shift the responsibility elsewhere.

Capacity

Do you have the resources required to carry out the task in question in-house? Or are you going to stretch your business too far by attempting to handle this project? If you don’t have the capacity, you need to get help. This is especially important for small businesses and start-ups, as entrepreneurs tend to like handling everything themselves. However, it is simply not feasible when you consider the variety of tasks businesses need to handle that aren’t directly related to the core skills of their firm.

Hopefully, you now have a better understanding regarding the three C’s that should be considered when you are deciding whether to outsource a certain task or keep it in-house. By carefully assessing the cost, your competency, and your firm’s capacity, the decision should be a lot easier.

At Goodwille we think that businesses should stay focused on their core and what they do best. That’s why we offer advice and practical support on the activities needed to run your UK business but that might not be at the core of what you do. Get in touch with us today to find out how letting us take care of your non-core activities can help you stay focused and grow your business!

Goodwille takes a seat on the Council of the Norwegian-British Chamber of Commerce

Goodwille are active members of the Chambers of Commerce for our core markets. Last year we reinstated our Partner Membership with the Norwegian-British Chamber of Commerce to strengthen our position in the Norwegian business community. In early 2019, our Marketing Manager James Service joined the Council of the Norwegian-British Chamber of Commerce to work more closely together with the Chamber to further support its important mission and role for the Norwegian business community in the UK.

In this interview with James, he shares his thoughts about taking a seat on the Council of the NBCC and the important roles of international Chambers of Commerce!

Why did you join the Council of the NBCC?

I think it’s an exciting time to be part of the Norwegian-British Chamber of Commerce! There has been a new sense of energy in the Chamber over the past 18 months and there is real opportunity for development and growth in the NBCC. I really look forward to being part of the journey!

There were three reasons why I chose to join the NBCC Council;

  • My experience and the value I can offer the Chamber
  • My own personal development
  • Goodwille investment (to get an understanding as to the direction of the Chamber)

What knowledge and experience do you bring to the Council and the Chamber?

I have been marketing the Goodwille brand into the Nordic region for about 10 years. There is a direct link between the work I do in my job at Goodwille and the areas I can support the Chamber with. I think with my personal connections and the experience I have working across the marketing mix (especially with websites, social media and event organising), we can spread the message further and ensure more companies benefit from joining the NBCC.

How do you think it will benefit you to be on the Council?

 It’s great experience for me to sit around the table with people who have such a wealth of experience. I sit on the Council with people from KBR and DNB, among other. When you are regularly in an environment with people who have this level of experience it can only benefit you both personally and professionally.

Why is it important for Goodwille to have a representative on the Council of the NBCC? 

I chose to join the Council mainly for my own personal development. However Goodwille puts a significant investment, both time and financially into all the Nordic Chambers, and it’s important for us to get an understanding as to the direction they are moving.

Why should companies get involved with Chambers of Commerce?

The NBCC offers a great platform for members to spread the message about their company. It’s a great context to be seen in, especially if you have Norwegian-British ties. Through direct introductions, industry leading events and networking opportunities, you never really know who you will meet. The NBCC provides the platform for you to meet new people, and if you have the resource to make the most of it, it will undoubtedly benefit you and your business.

Interested in knowing more about the Norwegian-British Chamber of Commerce? Read about their membership options, business and networking opportunities and upcoming events on the Norwegian-British Chamber of Commerce’s website

Amsterdam startup scene

It’s not hard to understand the reason Amsterdam is known as the startup capital of Europe! There are so many thriving new businesses in the Dutch capital, including Adyen, Elastic and Booking.com. Some of the reasons to choose Amsterdam as a base for your business expansion or European startup include:

– It’s an attractive city in which to live and work, with a huge pool of international work talent to draw on for recruitment purposes. The city has an amazing history and a compact size, making it easy to travel between different areas. English is widely spoken so communication is generally not an issue for English speakers.

– Amsterdam is a tech-savvy city, so it’s not surprising companies like Tesla, NextDoor and Netflix chose this location as a European HQ

– Amsterdam has a great infrastructure and connectivity with other major European cities, like Paris, London, Berlin and Stockholm which makes it easy to grow any business. The capital is also home to one of the highest broadband concentrations in the world

Setting up a business in Amsterdam

Amsterdam is ideal for startups as business costs are remarkably low. KPMG highlight that the Netherlands is one of the top countries for low business location costs, particularly in the digital arena and for research and development.

Starting up a business in Amsterdam is remarkably easy. If you’re based outside the EU you can apply for a Startup Visa and will just need an innovative business plan in place and the available financial resources to prove you can exist for at least a year in the Netherlands. What’s more, there are a variety of innovation incentives and R&D tax credits available to provide even more incentive to grow your new business in Amsterdam.

When you initially start up your business you need to pay €50 to register at the local Chamber of Commerce, although incorporated businesses (like a BV) will need to pay for a notarial deed, which costs around €300. It’s not essential to have startup capital prior to registering a BV, either.

Once your startup is registered with the Chamber of Commerce, all details are automatically passed on to the Tax and Customs Administration, known as Belastingdienst. The business is then issued a VAT registration number.

The corporate income tax rate in the Netherlands is 20% on the first €200,000 of business profits, with 25% due on any profits over this amount.

If you’re planning an international expansion, you should get in touch with Goodwille! We’re experts in helping businesses expand to the UK and can provide advice and support with everything you need for a successful expansion. 

Advice for launching a fintech startup in London

If you’re looking to expand your international fintech business or start up a new venture in the London area, you are probably already aware that London is known as the world’s fintech capital. It is an attractive startup location for foreign businesses wanting to expand internationally, and the most popular destination for Asian and American companies expanding into Europe.

Goodwille specialises in assisting international businesses set up companies in the UK. Check out our advice for setting up a fintech company in the UK:

UK business climate

Despite Brexit, the UK startup scene is thriving and many businesses still look to London to launch European operations. The UK government offers comprehensive guidance for overseas businesses thinking about launching in the UK.

Setting up a UK company

Setting up a UK company is a pretty straight-forward and quick process. Company incorporation is done via Companies House, UK’s registrar of companies, which is responsible for holding information about all companies in the UK. Albeit the incorporation process in itself is simple, we recommend you seek specialist advice to make sure your company is set up with Articles of Association, minutes and other legal essentials. Goodwille’s Corporate Legal department can help with setting up a UK entity and help with ongoing compliance for your UK company.

Payroll issues

If you plan to employ workers in your company, you will also need to be registered for UK PAYE. PAYE, pay-as-you-earn, is the system used for the deduction of income tax and National Insurance contributions. The UK is in the process of making tax digital, so it is important to opt for a payroll provider that can meet all required obligations, now and in the future. Statutory pension contributions may also need to be deducted from employee salaries and your business is likely to be required to contribute towards employee pensions, too. Goodwille specialise in payroll and pension and can answer any questions about payroll or pension requirements in the UK.

Potential grants or funding

The UK offers access to a mature and streamlined business grants and funding sector. London fintech providers could well qualify for R&D tax credits or other funding awarded by Innovate UK.

Goodwille can help you launch your London fintech business. We offer legal, finance, HR, payroll and insurance advice to ensure your new company meets all UK requirements. Get in touch with us today to find out more.

Three key tips for expanding your business internationally

International expansion is the goal of many businesses, however it can seem like a daunting task. Nobody would ever pretend that bringing your products and services to foreign markets doesn’t require hard work, but with a steady hand and clear mind it can be easier than you think.

These three handy tips will help keep your mind and your business on track during the expansion process.

Make sure you’re ready

International expansion is a noble goal, but you can’t hope to succeed unless your business is sorted at the local level. It’s not just about ensuring you have the funds to cover expansion either.

Growing your business into new markets will take a lot of your time and focus. Unresolved problems in your local marketplace will inevitable interrupt your dedication and expansion plans. If the problems are serious, it could even hamper the success of your expansion, so make sure you have a firm footing before you leap.

Do your research

It’s beyond important that you put the time in to understand as much about your intended marketplace as possible. It sounds obvious, but the expansion process can be easily stalled by unexpected issues.

Learn how the market operates and what it requires. Not only will it make your entry as seamless as possible, it will also give you the best possible chance to achieve success in the long run. Consider every aspect of your operation from supply, through delivery, and into customer aftercare. Make sure to spend enough time in the new market before you take the big step to get to know the new market properly, and don’t underestimate the importance of local partners that can guide you through local customs and introduce you to the right people!

Language matters

There is nothing that turns away potential customers than a poorly written website or social media presence. Take the time to offer interactions with your business in your new market’s local language.

This also translates to local culture. The groundwork is important to understand the do’s and don’ts when it comes to marketing in the area. For example, a campaign which goes over well in Europe may have widely different cultural connotations in Asia. The last thing you want to do is offend your new customers.

At Goodwille, we are experts in helping overseas businesses get off well in the UK. We offer advice and support on everything from business culture to practical help with your UK business – from legal issues and compliance, to finance, HR, payroll and office admin. Our vast experience and broad network of partners offer you the best possible start when entering the UK market. Get in touch with us today to find out how we can help your business in the UK.

Dynamic business culture: the UK vs. Germany vs. the Nordics

The nations of Northern Europe have much in common; large, powerful economies, liberal and social democracies, open minds and forward-thinking attitudes.

When it comes to business, however, there are some huge differences in culture that are important to understand. Research conducted by Richard D. Lewis, a British linguist and communications expert, highlights some of the key elements of negotiation style country by country:

Germany

On the whole, the German business approach is extremely straightforward, direct and logical. Both parties are expected to do their due diligence before a negotiation, amassing evidence and clarifying their points prior to any debate. Germans like to work through problems by realistic examinations of facts before working towards cautious, yet firm and pragmatic agreements.

Great Britain and Northern Ireland

The Brits and the Irish have a penchant for understated, excessively polite and occasionally humorous negotiation tactics that can often leave their more direct business partners at a loss. This style can either be extremely effective or completely fail to meet it’s objectives, depending on how it’s deployed. However, similar to the other countries of Northern Europe, Brits value clarity, punctuality and an understanding of the facts and technical details of the situation – they might just take longer to directly state their goals.

Sweden

Mr. Lewis identified the Swedes’ discussion techniques as amongst the most holistic and wide-ranging in Northern Europe, often bringing in points which might otherwise be glossed over. Following an open discussion, negotiations will tend to be simple and clear. The Nordic nations value a direct approach towards language, and Sweden is no exception.

Denmark

Denmark appears to have adopted a blend of styles, a combination that has proved particularly effective in business negotiations. Danes are meticulous about evidence similar to the approach taken by many Germans. At the same time they take broad consideration of the evidence like their neighbours, the Swedes. They mix this with a tendency to talk around, or avoid if you prefer, certain sensitive points like the Brits. There have been several high profile business cases proving the Danish negotiation approach in recent years.

Of course, these are generalisations and not a description of how every nation will operate. However, thinking about how cultural differences might affect your negotiation tactics can be a powerful tool for understanding the current economic and political landscape of Europe.

Goodwille work with helping companies from the Nordic and Germanic region enter into the UK market. With 20 years of experience bridging the gap between our clients’ home market and the UK, we can help your businesses with the transition into the UK to ensure a smooth entry. If you are thinking about expanding your business to the UK, get in touch with us today to find out how we can help you. 

Get to know the speakers!

Expand to England – Event on scaling up and market entry to the UK

Slush Helsinki is the world’s leading startup event, gathering over 20,000 techies with one common goal – to celebrate entrepreneurship, making a sustainable and positive impact through tech, and facilitate meetings between companies and entrepreneurs of the future.

Slush takes place on 4-5 December in and around Helsinki, along with several side events taking place all around the Finland’s capital. Goodwille, together with Department for International Trade, are proud to host the Slush side event EXPAND TO ENGLAND on the 4th of December. The event will provide companies with everything they need to expand internationally.

About the event

Hosted by Goodwille and the Department for International Trade, EXPAND TO ENGLAND will provide you with everything you need to succeed in the UK. Attendees will learn how to raise investment, how to promote yourself internationally, and how avoid the pitfalls many others have fallen into.

This event is for startups, SME’s, entrepreneurs and businesses looking to establish in the UK, as well as mentors and advisors helping tech businesses succeed on UK’s tech scene. It will be an interactive seminar with experts on international expansion, followed by networking and 1-2-1 sessions with the experts.

About the speakers

Goodwille help businesses from the Nordic region expand into and scale in the UK. Goodwille have over 20 years of experience supporting businesses with all the essential services needed to operate on the UK market. They know what’s needed to run a UK business, and this knowledge combined with understanding how business works in your home market makes the move from the Nordics to the UK smooth. Let Goodwille take care of the practical UK side of your business while you focus on your core business!

DIT – Department for International Trade is an international economic department of the UK government, operating to secure UK and global prosperity by promoting and financing international trade and investment, championing free trade. The responsibilities of the Department include bringing together policy, promotion and financial expertise to break down barriers to trade and investment and promoting British trade and investment across the world. This includes helping foreign businesses locate in the UK, as well as helping UK businesses expand overseas. In Finland, the free of charge and confidential services of the UK Department for International Trade (DIT) are available for those companies that are looking to set up a subsidiary, expand their current operations or carry out R&D in the UK.

Business Finland is an accelerator of global growth by helping businesses go global and supporting and funding innovations. Their top experts and the latest research data enable companies to seize market opportunities and turn them into success stories. Business Finland aims to develop Finland to be the most attractive and competitive innovation environment in which companies are able to grow, change, and succeed.

Rochester PR are specialist in market entry who advise international clients and brands on successfully entering the UK market. Whilst Rochester delivers all that you would expect from an agency in terms of its services for example media relations campaigns; social media and influencer campaigns; event management; content creation and marketing, it recognises that market entry clients are different. They require specialist advice and a flexible approach.  Everything Rochester does is about getting your brand to be better known and understood, helping deliver more business.

Jester is a premier executive coaching and leadership development company that works with some of the fastest growing companies in the Nordics on change. Jester helps CEOs and their management teams to boost growth through leadership and manage change within the company.

EVENT DETAILS

Date: 4 December 2018
Venue: Meeting Park Forum, 20 B Mannerheimintie, 00100 Helsinki
Time: 17:00 – 20:00

17:00 Registration
17:30 – 19:00 Seminars with Q&A
19:00 – 20:00 Networking, Drinks & Nibbles with 1 – 2 – 1

How to become a successful networker

The value of networking is plain to see. It’s much easier to become successful yourself if you surround yourself with successful people.

However, the benefits of networking are easily wasted as people seek out relationships with purely selfish motives. Below are 3 tips on how to grow your network with mutually beneficial relationships.

Change your mindset

The real aim of networking is to offer help and provide value to other people. It’s easier to build lasting relationships when you help others accomplish their goals, rather than just informing them about yours. Of course, it would be great if they could put in a good word here and there and help you achieve your goals, but asking for favours should only become an option after you have provided something of value to them.

Be discerning with your time

Every now and again, most of us will feel a prang of motivation and go on a networking binge. We set up new social networking accounts, email everyone we can think of and seek out new contacts at events. It’s fine to act on this networking inspiration, but trying to be everywhere at once will result in you being spread far too thin, never-mind also wearing you out. By taking on too much, you’re not going to be able to provide people with the attention they deserve. If you’re at a networking event and constantly on your phone checking LinkedIn, then you’re probably not focused on anyone.

Instead of trying to be everything for everyone, focus on being more things and of greater value to fewer people. Remember that you don’t need to have a relationship with everybody, you just need to have a relationship with the right people. When it comes to the net-worth of your network, certainly quality is more important than quality.

Connect with your current network

We usually think of networking as connecting with new people, but reigniting and strengthening relationships with existing contacts can be just as productive. Look through your contacts and think about the people you already have a relationship with. You already know their skill sets, the problems they face, you may even know the names of their children! Think about the value you could provide to them and the benefits they could provide for you. Having an existing relationship means you’re already one step ahead.

Don’t think your network in the UK is big enough? We have spent the past 20 years building a network of businesses and professionals supporting foreign businesses in the UK and are happy to make you part of the community. Sign up to our newsletter and tick the box that you want to receive invitations to our events to get opportunities to work on those newly acquired networking skills and grow your network with friendly and helpful people.

Oslo Innovation Week 2018

Oslo Innovation Week is getting closer and so is our event The world is ready for Norwegian tech (but are you ready fore the world?)! Join us at Oslo House of Innovation on 25 September for all the tips and advice you need to take your tech business to the next level! We have a great lineup of speakers covering everything tech startups need to know to conquer the world – from hiring for scale-up and winning PR tricks, to raising investment and getting up to speed quickly in new markets. And speaking of speakers, we have some great news to share!

We are happy and excited to announce that we have added Alliance Venture to the list of speakers at the event! Being the leading early stage investor in Norway, Alliance Ventures bring insights on what’s cooking on the Norwegian tech scene, opportunity in international markets (and where to go) and what to think about when raising investment for your startup. A great addition to the mix of advice on how to make a Norwegian startup an international success that startups attending the event can expect!

Tickets are free for tech businesses but you need to sign up to attend. Click HERE to get to the event sign up.

About the event

The event targets Norwegian Tech businesses that are ready to expand  to international markets. It will be an interactive seminar with speakers responsible for helping some of Norway’s fastest growing tech businesses tap in to & scale up in international markets, providing you with all the insights you need to take the big leap. We will also hear the success story of a Norwegian startup and advice from someone who has done the full journey and succeeded.

The seminar is followed by a networking session where you will get the chance to mingle with the speakers, like-minded entrepreneurs, people and businesses that have already made the journey, as well as experts that can advice you on what to think about when taking your businesses onto the international arena. We will also offer 1-2-1 sessions with all speakers for those interested!

Speakers

360 Leaders – Learn about the importance of building the right company culture and getting the right people when going from startup to scaleup and expanding into new areas. 360 Leaders is a market-leading executive search firm that provides leadership talent to the world’s most innovative tech companies, including Apple, Facebook, iZettle and Schibsted Media Group.

Alliance Venture – Scaling your business and expanding to new markets can be costly. Venture Capital firm Alliance Venture is the leading early stage investor in Norway that invest in tech companies with global potential and work with them to expand internationally. They will talk about the exciting tech scene in Norway and how to leverage that in international markets, what they as investors see as the hottest tech right now and what they look for in companies they invest in.

Deliberate PR – As a small, Nordic business ready to take on the world, you need to showcase to potential investors, strategic partners, employees, and users what makes you unique and scalable. Deliberate PR helps Nordic startups make the news with creative strategies and clever news themes. They will speak about how you can use news to your advantage and show examples of how they have created PR campaigns that helped Nordic startups succeed around the world.

No Isolation – With the help of Deliberate PR, Norwegian startup No Isolation made a huge buzz in the media as part of their UK launch campaign. They will share their amazing story and the decision to expand internationally early on, and provide both inspiration and advice on expanding abroad from Norway.

Goodwille & Escalon – The co-hosts of the event! Together we’ve helped businesses from Norway expand into the UK & US markets for decades. We will share our insights and tips on how to get to market quickly, and the opportunities in the UK and US markets for Norwegian businesses.

Events details

Date: Tuesday 25 September 2018
Time: 10am-1pm
Location: Oslo House of Innovation (OHOI), 4th floor, Skippergata 22, 0154 Sentrum, Oslo, Norway
Tickets: Grab your ticket HERE!

About Oslo Innovation Week

Oslo Innovation Week is an annual happening inviting people from all around the world to Norway’s capital city for conferences, talks, pitching, workshops and networking with like-minded, change-driven corporates, entrepreneurs, startups and organisations. 2018’s edition in the 13th Oslo Innovation Week around, this year held between 24-28 September. Oslo Innovation Week is owned by the City of Oslo and Innovation Norway, with Oslo Business Region as project manager. Check out the full programme for OIW 2018 on oiw.no/.

What are the advantages of international expansion?

The benefits of expanding operations into overseas markets are not reserved only for large corporations. Small businesses can tap into them as well, as long as the necessary planning is in place and a patient approach is taken. Particular attention will need to be paid to cultural differences that could necessitate alterations to the ways you do business, but the benefits are there to be seized. Here are some of the key advantages of international expansion.

Untapped markets

Your company may offer services or products that are not available in some parts of the world, where demand is consequently very high. If you expand your operation into markets such as these, you can attract a hungry new customer base with minimum threat of immediate competition. You may even find the nation’s government sweetens the pot with incentives for expanding into their territory, because you’ll help boost their economy and create jobs.

Positive business climate

Other countries may offer superior economic conditions to your own. Recessions or restrictive policies from governments make it hard to turn a profit, and expansion into an area not affected by these things can offer a prosperous alternative. In essence, a new nation could offer a more ‘business-friendly’ economic climate, with advantages like lower taxes or less stringent environmental regulations.

Increased exposure

International expansion increases a business’s exposure, helping to create a global footprint. This can lead to greater brand recognition across the world, and potentially facilitate further expansion in the future. This can also help you gain more respect from customers and businesses in your domestic market as they’re more likely to view you as a major player in your industry.

Breathing new life into your business

It is not only a thriving business that can grow through international expansion; entering overseas markets can help rejuvenate a struggling enterprise. If you are operating in a saturated domestic market, or your market share is shrinking, you may find new outlets for your services or products in a different country. If you depend on certain resources or demands that are in short supply in your home country, you may be able to find exactly what you need overseas.

Goodwille have helped overseas businesses expand into the UK for over 20 years. We have experience helping business with everything from setting up a UK company and ensuring compliance with UK employment law, to help with introducing you to our expensive and international network and bridging any business culture gap. If you want to know more about how we can help your business expand internationally; to the UK or elsewhere, contact us at Goodwille and we’ll tell you more.