We’re recruiting – Office Assistant

Goodwille is a forward-thinking, ambitious company dedicated to providing foreign businesses with the kind of professional services required to establish themselves and flourish in the UK. These include Corporate Legal, Finance, People Management, Payroll & Virtual Office services.

We are looking for an Office Assistant who thrives on providing great customer service to join our Front of House team in Warwick. Within your role you will be responsible for:

  • Meeting & Greeting visitors
  • Telephone answering & post handling
  • Meeting room bookings
  • Supporting both internal and external clients with administrative tasks
  • Working with onboarding new clients
  • Liaising with suppliers
  • Order Handling & Sales Processing
  • Supporting other departments with ad hoc requests

The applicant must be computer literate, have a strong understanding of the Microsoft Office Suite (Outlook, Word & Excel) and experience working within an administration/reception role. Handling incoming calls will be key part of your job and you should be passionate about providing great customer service and able to work independently to ensure the smooth running of the reception area. In joining us, you will become part of a modern, forward-thinking and inclusive organisation, capable of offering a stimulating environment for you to work in.

This is your chance to join #TeamGoodwille – check us out on Instagram. When you join Goodwille you get access to a whole range of employee benefits, all designed to ensure an enjoyable work/life balance. Some benefits for all employees include:

  • Office fruit every week
  • Employee perks, rewards & benefits including discounts on supermarkets (Sainsbury’s, Tesco etc.) high street stores (Topshop, John Lewis etc.) & gyms
  • Complimentary phone insurance, as we know how important it is to stay connected
  • Access to the well-being & lifestyle platform, including eating advice, exercise routines and yoga videos
  • Generous social budget for team lunches, parties and for you to hang out with colleagues.

Job type: Permanent, full time
Location: Warwick
Salary: Depending on experience/skill set

If you like the sound of this vacancy and all the features and benefits you get by being part of a team like Goodwille, then please contact evy.rune@goodwille.com
www.goodwille.com

Meet our newest team members!

Team Goodwille has grown rapidly in the past year! Since the start of 2019 we have welcomed 3 new team members! Get to know Isabelle, Selina and Sonja, the newest additions to our Corporate Legal, Finance and Marketing teams.

Isabelle Lloyd-Pugh – Corporate Legal Assistant

Isabelle joined our Corporate Legal Department in London on 28th January. She has lived in no less than six countries, and is currently finalising her Master’s Degree at University of Cambridge. With her international experience and an educational background in International Relations, Isabelle joined Goodwille to work with overseas companies setting up in the UK.

Read more about Isabelle here.

Selina Worrell – Financial Controller

Selina is a great addition to our Finance team in London! She joined us on 6th February and brings with her over 15 years of experience working with finance in several industries, including fashion, oil and gas and education. Her skills and knowledge will certainly come well in handy as we work with clients from across a variety of sectors.

Read more about Selina here.

Sonja Sainio – Marketing Executive

Sonja moved to London from Turku in Finland to join Goodwille’s Marketing team on 4th March. After working at the Finnish Chamber of Commerce in Hong Kong and the Embassy of Finland in Bangkok, Sonja wanted to continue working with Finnish businesses on the international arena. That’s when she found Goodwille, where she will be the first point of contact for Finnish businesses thinking about expanding to the UK.

Read more about Sonja here.

 

Do you have what it takes to join #TeamGoodwille? Check out our current vacancies here.

Good Connections – Goodwille’s Partner Network Guide

We have built a strong partner network over the past 20 years. Our partner network consists of a broad range of businesses, specialists and advisers that share our mission to make business as smooth and enjoyable as possible, in the UK and beyond.

By joining Goodwille, you get access to our larger network who are supporting our existing clients outside of the services that Goodwille can provide you with. Our network partners are companies and experts that we know well and recommend for services related to setting up and growing your UK business.

To help our clients navigate our network, we have compiled a list of partners in a Partner Network Guide. The simple aim is to make it easier for our clients to find someone with the answers to their questions. Whether you need specialist legal advice, office space, or help with marketing or recruitment, you can be sure someone in our network can help you!

Already strong in the UK and looking at expanding to other markets? We have partners in our network that can help you! If you like the way Goodwille works with helping businesses in the UK and are looking for something similar for your continued international expansion – look no further! We have service providers we recommend that can help you in other European markets & the USA.

So whenever you are faced with a question about the UK market or international expansion – come to us! We are always happy to recommend or introduce you to any of our network partners that we know can help you. That’s what Good Connections are all about, and that’s why our network is such an integral part of our business.

Get your copy of Goodwille’s Partner Network Guide

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Fill in the form below and we’ll send you a copy!



Beers, Burgers & Bullseye!

Grab your colleagues and join Team Goodwille for a fun darts night!

We invite our clients to come along for Beers, Burgers & Bullseye at Flight Club Victoria on 21st May. Food, drinks and of course a darts tournament will be on the agenda for the evening, where our clients and the Goodwille team can enjoy a good laugh together! Our very own gamemaster will make sure we all have the best time and we have reserved a private area just for us. It will be a relaxed and informal event with lots of expected high-fiving and cheering.

But don’t forget – it is a tournament and one person will be crowned the winner on the night. Will you be the one walking away with eternal honour and glory as the best darts player of us all? Only time will tell, but one thing is for certain – you can’t miss this! Sign up to this unforgettable event by sending an email to james.service@goodwille.com.

Details

Date: Tuesday 21st May
Time: 6.15-9.15pm
Location: Flight Club Victoria

The event is open to all our clients, but we kindly ask you to RSVP to James Service to get your name on the guest list.

Hope to see you there! 🙌
/ Team Goodwille

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Get to know Team Goodwille

You spend more time with the people at work than you do with your own family. So it’s always good to know a bit more about the people you will be spending a lot of time with. We did a survey so you can get a feel for the kind of people we “really” are.

30% of the team have children and 81% of us are active on social media. One of us is rocking a handset that is neither Apple or Android, and the 23% of Android users are preaching about why the rest of us should not be using Apple products.

58% of us would pick a walk in the hills over a pint in the pub. Now don’t get us wrong, they will be in the pub after the walk, but that wasn’t how the question was worded. And 65% are taking the ice & slice in their drink to keep them cool.

We like to stay active, with 70% of us choosing to work out at least once a week. Healthy body, healthy mind, and all that. We clearly found the love of fitness late though, as 65% of us never made the high school sports team. It’s a cruel world out there.

The 30% of us that don’t stay active every week claim their sofa would miss them too much if they were gone. Interesting excuse when 72% prefer listening to music over watching TV, unless of course it’s the World Cup, where 73% of us tuned in to cheer on our team. The Finn’s however didn’t tune in, for obvious reasons.

And when we’re listening to music, or rocking out at festivals, most are enjoying Pop & Chart or Rock & Indie, over RnB.

We’re a pretty intelligent bunch, as exactly half of us are fluent in more than one language. Exakt hälften av oss har ett husdjur. For those of you that don’t speak Swedish, I was just saying that exactly half of us own a pet. We can’t tell you if it’s a fish, a hamster, a tortoise or a cat, but what we can tell you is that if we had to be an animal, over a third of us would choose to be a dog, because they’re playful and get all the attention. There are also three stand out flamingos amongst us too. We’ll leave it to you to work out who they are.

And if something goes wrong at home, 60% of us will grab the tools and try fix it ourselves. We’re the kind of people that like to give it a go, get stuck and get things done. We clearly fancy ourselves as the next Jamie Oliver too, with 90% of us choosing home cooking over getting a takeaway. But wait, don’t let that mislead you. We’re not health freaks, because absolutely everyone said they’d take the chips on the side of their meal if they were offered – that’s 100% of people for the chips please, with a third upgrading to the sweet potato fries.

Oh and here’s the big one! If you’re going to bring sweets to the office, don’t bring Liquorice, even if you’re Swedish, because most of us don’t like it (55% No vs. 45% Yes).

When we have some spare money, there’s some sensible ones amongst who would stick it in a saver, some that would blow it on clothes and electronics, but over 60% of us would put it towards a holiday. A bunch of people who love to see the world, try new things and experience new cultures.

So if you want to work somewhere where you don’t dread Mondays (most people here said they don’t), and you happen to have a love of home-cooking, listening to music, travelling, pets, country walks, holidays, electronics, speaking languages or indeed aspire to be a dog, then maybe, just maybe, you should look to join Team Goodwille! And we absolutely love people that want to break the mould too! Check out our current vacancies and who knows, maybe you’ll be one of us soon!

Goodwille takes a seat on the Council of the Norwegian-British Chamber of Commerce

Goodwille are active members of the Chambers of Commerce for our core markets. Last year we reinstated our Partner Membership with the Norwegian-British Chamber of Commerce to strengthen our position in the Norwegian business community. In early 2019, our Marketing Manager James Service joined the Council of the Norwegian-British Chamber of Commerce to work more closely together with the Chamber to further support its important mission and role for the Norwegian business community in the UK.

In this interview with James, he shares his thoughts about taking a seat on the Council of the NBCC and the important roles of international Chambers of Commerce!

Why did you join the Council of the NBCC?

I think it’s an exciting time to be part of the Norwegian-British Chamber of Commerce! There has been a new sense of energy in the Chamber over the past 18 months and there is real opportunity for development and growth in the NBCC. I really look forward to being part of the journey!

There were three reasons why I chose to join the NBCC Council;

  • My experience and the value I can offer the Chamber
  • My own personal development
  • Goodwille investment (to get an understanding as to the direction of the Chamber)

What knowledge and experience do you bring to the Council and the Chamber?

I have been marketing the Goodwille brand into the Nordic region for about 10 years. There is a direct link between the work I do in my job at Goodwille and the areas I can support the Chamber with. I think with my personal connections and the experience I have working across the marketing mix (especially with websites, social media and event organising), we can spread the message further and ensure more companies benefit from joining the NBCC.

How do you think it will benefit you to be on the Council?

 It’s great experience for me to sit around the table with people who have such a wealth of experience. I sit on the Council with people from KBR and DNB, among other. When you are regularly in an environment with people who have this level of experience it can only benefit you both personally and professionally.

Why is it important for Goodwille to have a representative on the Council of the NBCC? 

I chose to join the Council mainly for my own personal development. However Goodwille puts a significant investment, both time and financially into all the Nordic Chambers, and it’s important for us to get an understanding as to the direction they are moving.

Why should companies get involved with Chambers of Commerce?

The NBCC offers a great platform for members to spread the message about their company. It’s a great context to be seen in, especially if you have Norwegian-British ties. Through direct introductions, industry leading events and networking opportunities, you never really know who you will meet. The NBCC provides the platform for you to meet new people, and if you have the resource to make the most of it, it will undoubtedly benefit you and your business.

Interested in knowing more about the Norwegian-British Chamber of Commerce? Read about their membership options, business and networking opportunities and upcoming events on the Norwegian-British Chamber of Commerce’s website

Interview with Alexander Goodwille: 2 years as CEO of Goodwille

On 1 March 2017, Goodwille announced that Alexander Goodwille, the eldest son of our founder Annika Goodwille, was taking over the family business as CEO of Goodwille. To celebrate the 2 year anniversary of the role as CEO, we decided to catch up with Alexander on how the past two years have been for himself and the business, what he loves about the job, and also peeking a bit into his plans for the future.

Starting off with the very classic question – How does it feel?

It feels really good! We are getting the foundations in place to be able to move to the next stage of our growth and we have some really exciting projects lined up. We know where we’re going and we know we’re heading in the right direction, so it’s a very exciting time!

How have the past 2 years been for Goodwille?

We were all chucked in the deep end a bit with the craziness following the loss of our founder, but I’m happy to see how we reacted and made something good of it! We have come together strongly as a group and we’re working very much together. The team is better than ever, and we have got fantastic strength across the whole company. Where the business was historically centred around the founder, it’s now centred around all its staff members, which is how I think it should be.

We have seen strong growth over the past couple of years, and revenues are higher than ever. We also have the highest number of staff ever, all our departments have had at least one more headcount and we keep hiring more people across both our offices. Team stability and staff retention has also increased over the two past years, which means that we can offer an even better level of service to our clients.

Looking back at your time as CEO of Goodwille, what are you most proud of?

Surviving! Jokes aside – you spend so much time in your workplace so it’s important you get on with the people you work with. At Goodwille we laugh a lot, everyone gets on with everyone and last weekend we went to Dublin together – not on a work trip, but it was a team trip! People like to spend time together, which shows that people like each other. Building that environment and that team spirit, I’m proud of that.

Of course, we always need to keep an eye on the figures as well. Goodwille has experienced strong growth in the past two years, and we continue to grow and hire more people. It’s all heading in the right direction, but to me it’s all about who you’re doing it with.

What have you found most challenging?

I have found it challenging to strike that new balance between being just one on the team and being the person managing the team. Goodwille is a flat organisation, I know everyone feels they can come and speak to me whenever about whatever, but there are certain expectations on you as CEO that ensures you must change your behaviour slightly whether you want to or not. As much as you want to be the person you have always been in the office, you have the eyes on you and have to set example. Adjusting to that has been a big challenge for me personally.

From a company perspective, having lost important key players has of course been challenging. Re-establishing relationships takes time, but we are actively addressing those deficits and trying to build new relationships. You will see Goodwille representatives at almost every event organised by our strategic partners, and we also organise our own events with clients and partners. It’s great to have the whole team involved in building on Goodwille’s relationships!

How have you changed as a leader?

I have always had an idea of the kind of manager I want to be, and I think I’m still true to that idea, but I have grown more confident through experience and seeing that my ideas work and have taken hold. While historically I used to always think that my ideas were the highway, I guess I have become more consensus-driven. The days of authoritarian leaders are gone – “No involvement equals no enthusiasm” right. Everyone in a team needs to be engaged in a vision to drive that vision forward.

Have you put your own touch or influence on the business, and if so – how?

It’s really important to me that we offer our clients a fantastic level of service. We have slightly adjusted the way we work, and we encourage our team to build stronger relationships and friendships with our clients. Tying to that Goodwille is a founder business that used to be quite centric to the founder, I have focused on driving accountability and spreading responsibility across the business as much as possible. Instead of there just being one person standing out, there are now a number of characters that get the chance to stand out. Together we are Goodwille, so that was one change I felt needed to happen.

On the more personal side, I would like to say that I have brought a more fun, ‘work hard, play hard’ attitude to Goodwille. We have a lot of fun together, both at work and outside the office. If you like the people you work with and have fun together, you will also work better together, and by adding an element of fun to work and making sure the team enjoys working with each other, I think we can accomplish more together.

What do you love most about your job?

It’s funny, but it’s probably what my mother used to say – it’s the variety! There is always something different happening; new exciting clients we work with from a variety of different sectors and countries, new sides of myself I explore and new areas where I see the business can develop.

When I stepped up as CEO of Goodwille, I left a job in tech which is something I’m very passionate about and find extremely fascinating. Tech is one of our biggest core sectors, so another thing I love about working at Goodwille is that I get to geek out on the really cool tech companies that want to come to the UK market.

So instead of looking at what’s been, what’s in the pipeline for the future?

We are building our 5-year plan and considering the two past years have seen great growth, planning for the future is really exciting! Team Goodwille has grown rapidly in the past years, so we are making arrangements for continued and future growth. And of course, we are constantly looking to develop our service offering and adding new services to continue providing foreign businesses with the support they need to succeed on the UK market, and strengthening our partner network to provide our clients with a better global reach.

 

Related articles

Goodwille Strengthens Its Management
Press Release announcing Alexander Goodwille as CEO of Goodwille

MEET: Alexander Goodwille
Interview with Alexander by the Swedish Chamber of Commerce

Advice for launching a fintech startup in London

If you’re looking to expand your international fintech business or start up a new venture in the London area, you are probably already aware that London is known as the world’s fintech capital. It is an attractive startup location for foreign businesses wanting to expand internationally, and the most popular destination for Asian and American companies expanding into Europe.

Goodwille specialises in assisting international businesses set up companies in the UK. Check out our advice for setting up a fintech company in the UK:

UK business climate

Despite Brexit, the UK startup scene is thriving and many businesses still look to London to launch European operations. The UK government offers comprehensive guidance for overseas businesses thinking about launching in the UK.

Setting up a UK company

Setting up a UK company is a pretty straight-forward and quick process. Company incorporation is done via Companies House, UK’s registrar of companies, which is responsible for holding information about all companies in the UK. Albeit the incorporation process in itself is simple, we recommend you seek specialist advice to make sure your company is set up with Articles of Association, minutes and other legal essentials. Goodwille’s Corporate Legal department can help with setting up a UK entity and help with ongoing compliance for your UK company.

Payroll issues

If you plan to employ workers in your company, you will also need to be registered for UK PAYE. PAYE, pay-as-you-earn, is the system used for the deduction of income tax and National Insurance contributions. The UK is in the process of making tax digital, so it is important to opt for a payroll provider that can meet all required obligations, now and in the future. Statutory pension contributions may also need to be deducted from employee salaries and your business is likely to be required to contribute towards employee pensions, too. Goodwille specialise in payroll and pension and can answer any questions about payroll or pension requirements in the UK.

Potential grants or funding

The UK offers access to a mature and streamlined business grants and funding sector. London fintech providers could well qualify for R&D tax credits or other funding awarded by Innovate UK.

Goodwille can help you launch your London fintech business. We offer legal, finance, HR, payroll and insurance advice to ensure your new company meets all UK requirements. Get in touch with us today to find out more.

We’re recruiting – Financial Controller

Goodwille is a forward-thinking, ambitious company dedicated to providing foreign businesses with the kind of professional services required to establish themselves and flourish in the UK. These include Corporate Legal, Finance, People Management, Payroll & Virtual Offices.

We are currently looking for an aspiring finance professional to join our Finance team in Warwick as a Financial Controller. As part of the Finance team at Goodwille, your job is to support our large client base of international clients, mainly from the Nordics and central Europe, with their UK Finances.

In your role, you will be responsible for:

  • your own portfolio of international clients
  • day-to-day financial control support to your clients
  • producing weekly, monthly, quarterly and yearly reports on behalf of your clients
  • control over cash flow, preparation of accounts for audits, assist accountants with year-end work, and compile VAT returns and EC Sales Lists
  • some task supervision, but this is a hands-on role with you being responsible for maintaining quality standards

Reporting to the Senior Financial Controller and primarily working with your colleagues in the Finance team, you will also find yourself liaising with all other departments, such as HR, Payroll and Corporate Legal departments on a regular basis, attending frequent team, company and client meetings.

Having a professionally recognised accountancy equalisation is desirable, as well as the kind of excellent communication and customer focus skills that will allow you to explain financial information to the team and, more importantly, your clients at all levels. An excellent working knowledge of accounting software and Microsoft office (particularly excel) are essential.

We are a strong and diverse team, so being sociable, engaging and communicative is important as we put a lot of emphasis on team and company culture. International or cross-border experience would be an advantage. An international language is not mandatory, although being able to speak an additional language would be beneficial.

In joining us, you will become part of a modern, forward-thinking and inclusive organisation, capable of offering a stimulating environment in which to accelerate your career in finance and accounting.

This is your chance to join #TeamGoodwille – check us out on Instagram. When you join Goodwille you get access to a whole range of employee benefits, all designed to ensure an enjoyable work/life balance. Some benefits for all employees include:

  • Office fruit every week
  • Employee perks, rewards & benefits including discounts on supermarkets (Sainsbury’s, Tesco etc.) high street stores (Topshop, John Lewis etc.) & gyms
  • Complimentary phone insurance, as we know how important it is to stay connected
  • Access to a well-being & lifestyle platform, including eating advice, exercise routines and yoga videos
  • Generous social budget for team lunches, parties and for you to hang out with colleagues.

Job type: Permanent, full time
Location: Warwick
Salary: Depending on experience/skill set

If you like the sound of this vacancy and all the features and benefits you get by being part of our team, then please contact kevin.rutter@goodwille.com.
www.goodwille.com

Three key tips for expanding your business internationally

International expansion is the goal of many businesses, however it can seem like a daunting task. Nobody would ever pretend that bringing your products and services to foreign markets doesn’t require hard work, but with a steady hand and clear mind it can be easier than you think.

These three handy tips will help keep your mind and your business on track during the expansion process.

Make sure you’re ready

International expansion is a noble goal, but you can’t hope to succeed unless your business is sorted at the local level. It’s not just about ensuring you have the funds to cover expansion either.

Growing your business into new markets will take a lot of your time and focus. Unresolved problems in your local marketplace will inevitable interrupt your dedication and expansion plans. If the problems are serious, it could even hamper the success of your expansion, so make sure you have a firm footing before you leap.

Do your research

It’s beyond important that you put the time in to understand as much about your intended marketplace as possible. It sounds obvious, but the expansion process can be easily stalled by unexpected issues.

Learn how the market operates and what it requires. Not only will it make your entry as seamless as possible, it will also give you the best possible chance to achieve success in the long run. Consider every aspect of your operation from supply, through delivery, and into customer aftercare. Make sure to spend enough time in the new market before you take the big step to get to know the new market properly, and don’t underestimate the importance of local partners that can guide you through local customs and introduce you to the right people!

Language matters

There is nothing that turns away potential customers than a poorly written website or social media presence. Take the time to offer interactions with your business in your new market’s local language.

This also translates to local culture. The groundwork is important to understand the do’s and don’ts when it comes to marketing in the area. For example, a campaign which goes over well in Europe may have widely different cultural connotations in Asia. The last thing you want to do is offend your new customers.

At Goodwille, we are experts in helping overseas businesses get off well in the UK. We offer advice and support on everything from business culture to practical help with your UK business – from legal issues and compliance, to finance, HR, payroll and office admin. Our vast experience and broad network of partners offer you the best possible start when entering the UK market. Get in touch with us today to find out how we can help your business in the UK.